Feedback
We are always looking for ways to improve what we do. Your feedback is an essential part of this. You can submit the form anonymously if you prefer.
Overall, how would you rate your experience adopting from SGSPretty badNot so goodGoodVery goodAwesomeOverall, how would you rate your experience adopting from SGS
How easy did you find the application process?Virtually impossibleDifficultNot badFairly easyReally straightforwardHow easy did you find the application process?
Were you given enough information about adopting through SGS?Not at allNot reallySomewhatPretty muchDefinitelyWere you given enough information about adopting through SGS?
Do you feel you were supported by the SGS team?Not at allNot reallySomewhatPretty muchDefinitelyDo you feel you were supported by the SGS team?
How well did SGS communicate with you?TerribleNot great to be honestIt was okIt was goodExcellent, no complaintsHow well did SGS communicate with you?
How would you rate your home check?AwfulPretty badOkIt was goodExcellentHow would you rate your home check?
Did you feel SGS prepared you well enough for adoption?Not at allNot reallyA little bitYes I felt okBrilliant, I felt well preparedDid you feel SGS prepared you well enough for adoption?
What did you think of our follow up process?What follow up process?It had been mentioned but no one contacted meI got one call after adoptingMy follow up person kept in touch for a whileMy follow up person was great, checked in regularlyWhat did you think of our follow up process?
Finally, did you feel you were treated with courtesy and respect during the adoption process?Sadly not at allCould have been betterYes but there is room for improvementI'm happy with the way I was treatedIt was excellentFinally, did you feel you were treated with courtesy and respect during the adoption process?

Postal address only

24 Abbotshall Road

Cults 

Aberdeen

AB15 9JX

Scotland, UK

0845 643 9335

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